Retail search (not)
Recently, my family and I have had major, multiple retail problems. Personally, a fundamental shift has been forced onto my purchasing behaviour. My local Somerfield has become a Co-op. On the good...
View ArticlePrivacy in-store and out
So, from Gordon Brown to Tiger Woods, Ashley Cole to John Terry, all has been revealed. There’s nothing we don’t know. In the personal lives of these great men, the girls – and I am afraid there have...
View ArticleSainsbury’s Justin King slams retail skills shortage
This week, Justin King, CEO of Sainsbury complained that: “The British education system is leaving supermarkets short of potential employees with appropriate specialist skills …. and that the...
View ArticleThe difference between a product and a service
In my last post, I shared my experience of pouring hundreds of cans of beer down the drain in Vietnam due the high level of care Heineken take to ensure that every can of their lager meets their strict...
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Digital fish fight drives democracy in the 21st Century
For several years now, I have advocated that more intelligent use of the media options available to us in the 21st century can influence social change and a better world. Earlier this month, we were...
View ArticleBeware, in this digital age, of the wrath of the people
WRATH: 1. strong, stern, or fierce anger; deeply resentful indignation; ire. 2. vengeance or punishment as the consequence of anger. Snatching some early summer sun in Greece, I have been reading John...
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